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Crystal Whalen

Owner/Founder - Online Executive Assistant


In August 2015, Crystal began working independently with her amazing and loyal clients. Before taking the reins of her own, she worked with Zirtual as a Zirtual Assistant and soon after was promoted to Zirtual Assistant for Teams.

Her career began like most in an in-office setting. It was here that she gained a majority of her experience, making it possible to be self-motivated and able to handle online dedication. She worked as the Bookkeeper/Administrative Assistant for Jones Lang LaSalle, Killeen Mall; as well as a Bookkeeper/Receptionist with Carpenter & Wangberg, P.A for nearly 10 years.


She is an upbeat mom of 3 children. Loves camping, reading, and dancing to good ole' country music.

Achievements :

  • Certificate, Medical Transcription from Central Texas College

  • Member of Phi Theta Kappa Honor Society

  • Central Texas College Dean's List.

  • 2000 Business Student of the Year

Specialties Include:

  • Internal and External Calendar Management

  • Email Management

  • Management of Corporate/Individual Expense Reports - to include Expensify, Concur, Workday, Quickbooks

  • Research, Booking and Management of Independent/Team Travel

  • Preparation, Organization and Distribution of Team Meetings, Agendas

  • Maintaining Databases with most up-to-date Business Contact demographics 

  • Manage Progress of Project Opportunities - to include use of Salesforce

  • Coordination of Events

  • Research

  • Startups

  • Client Introductions

  • Spreadsheet Preparation

  • Document Preparation

  • Payroll

  • Maintaining Payroll Information

  • Accounts Payable as well as Receivables

  • Preparation of Billing Statements

  • Travel Research / Booking 

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